Account Deletion Request

If you wish to delete your EffDel account and all associated personal data, you can request deletion using one of the following methods:

How to Request Deletion

Method 1: Email Request

Email us at [email protected] with the subject "Account Deletion Request".

Please include your account email or phone number in the email to help us locate your account.

Method 2: In-App Request

Submit a request from the EffDel app by going to:

  1. Open the EffDel app
  2. Navigate to Profile
  3. Select Delete Account
  4. Follow the on-screen instructions

What Happens After You Request Deletion

Upon receiving your deletion request, we will:

  • Verify your identity to ensure the security of your account
  • Process your request within 30 days of verification
  • Delete your personal information as described in the sections below
  • Retain only the information required by law (such as invoices and tax records) as per Indian regulations

What Data Will Be Deleted

Upon account deletion, the following personal data will be permanently removed from our systems:

  • Name
  • Email or phone number
  • Addresses
  • Saved preferences
  • Login details

What Data We Must Retain

As per Indian laws (GST and transaction compliance), we retain:

  • Invoices
  • Orders data
  • Payment records
  • Tax-related transaction details

These records are kept for a legally required period and then deleted automatically. This retention is necessary to comply with Indian tax laws, including GST regulations, and to maintain proper financial records as required by law.

Important: Once your account is deleted, you will not be able to recover any deleted data. Please ensure you have saved any important information before requesting account deletion. The deletion process may take up to 30 days to complete.

Need Help?

If you have any questions about account deletion or need assistance with the process, please contact us:

Effdel Enterprise Private Limited
Hyderabad, Telangana
India

Contact Support